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Dear customer,

Thank you for purchasing Puriya Mother of All Creams (Light Peppermint). We truly appreciate your support! You should receive your order shortly.

Here are a few tips for use:

1. First, we recommend you to check the label for any ingredients you may be allergic to. If you do not see anything concerning, we then recommend that you perform the following 2-step skin test:

Step 1 - Test a small amount of cream on the inside of the forearm three inches above the wrist. Considering this is the most sensitive area of skin for testing any topical product, a 30-minute application should be sufficient to determine if there is any allergic reaction. It is very rare (about 1%) that a person may experience an allergic reaction despite it being a nearly all-natural product.

Step 2 - If no adverse reaction occurs from the test above, test again on a small area of the affected skin before applying the product to a larger area.

If you experience an adverse reaction, do NOT continue using the product. Please contact us for an immediate refund.

2. Do not use on children under age 5, on broken skin, near eyes, nose or on mouth, on undiagnosed skin conditions.

3. Consult your physician if you intend to use this cream in conjunction with other topical prescription or over-the-counter remedies. Mixing products can potentially result in adverse reactions.

4. Our product is nearly 100% natural. The consistency of the cream may change with the temperature, but it does not affect the effectiveness of the cream. If you find that the consistency of the cream had become thinner, you can simply refrigerate the cream until it thickens up again. Please feel free to contact us if you have any questions.

5. Our formula is not greasy and absorbs easily.

6. For people who have acne prone or oily skin, we suggest cleansing the skin with soap and warm water (natural castile glycerin soap recommended) and rinse with cold water to close the pores before applying the cream.

7. When using on your face with makeup or on scalp, we recommend a dime-sized amount spread evenly, and give it a minute or two to absorb. If more is needed, we recommend frequent, lighter applications rather than using a lot at once.

8. For severely itchy skin, we recommend putting the cream in the fridge and moisturizing your skin often. Applying cold cream soothes the itching even faster.

9. Our product is heat stable up to about 125°F but sustained (weeks and months) heat always degrades any formulation. To ensure the maximum durability of the product, please store your cream in a cool, dry place, away from direct sunlight and with the lid firmly closed.

10. It is also important to avoid contaminating the product during normal use. Hands should be clean before using the cream.

11. How long does it take to see results? We normally suggest customers try our product for at least 3 weeks to determine its overall effectiveness.

Information on sealing disc and outer seal

In a rare situation, if you received a product with a damaged inner sealing disc or the outer seal is not intact or any concerns you might have about the arrival condition, please contact us immediately and we will send you a new jar right away. You do not need to return the product back. All of our products are brand new and fulfilled by Amazon. We grant Amazon permission to destroy all returned products immediately to ensure that no returned products make it back on to market.

Information on consistency, color, and texture

Our product is nearly 100% natural. There will always be a slight difference in color, texture and odor from batch to batch due to the natural ingredients used. This is the main reason large companies use synthetic ingredients, for consistency. The color, texture and odor are especially prone to variations due to grow and harvest seasons of essential oils. These changes do not affect the way the product functions. We source materials from the world's best sources and have standardized formulation to keep the formula as consistent as possible.

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I hope you are happy with your purchase and enjoyed these starter tips.

Your purchase is backed by a 6-Month Money Back Guarantee. If you are not 100% satisfied with our product, please email me and I will issue you a quick refund.

If you do not receive your product(s) within 10 days, or you have any delivery issues (e.g. packaging and timing, condition upon arrival, etc.), please also reply to this email. Every email comes straight to my inbox and personally read by me. You can also reach us anytime by chatting with us here.

I will be in touch in a few days once your product is delivered.

Again, thank you for choosing Puriya Mother of All Creams.

Best wishes,

Jill

Owner of Puriya

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